Career Experience
Nov. 2023 - Present
Memorial Sloan Kettering Cancer Center
New York, NY
Executive Chief of Staff, Division of Strategy and Operations
As the primary strategist and advisor to the Principals at MSKCC, I craft and drive critical strategies that underpin the division’s technological, financial, and operational goals. Overseeing the daily operations of the Technology Strategy and Operations division, I ensure operational continuity and efficiency while proactively addressing ad-hoc challenges. My role involves orchestrating special projects, preparing Board governance materials, designing and managing OKRs and KPIs, and conducting advanced financial modeling to optimize budget allocation and ensure sustainability. By liaising between the Director and other departments, I ensure coherent execution of strategies across Enterprise Technology Services. I spearhead strategic projects, enhance operational capabilities, foster innovation, and drive workforce strategy, all while cultivating external stakeholder relationships to advance organizational interests and support the mission of MSKCC.
Key Achievements:
Enhanced operational efficiency by 35% and reduced response times by 25%, significantly boosting service quality and organizational agility.
Spearheaded multiple high-impact strategic projects aligned with long-term institutional goals and fostered innovation within the division.
Successfully prepared comprehensive materials and collected critical data for Board governance, ensuring effective communication and accurate documentation for Trustee meetings.
Designed and managed division-wide OKRs and KPIs, leveraging business intelligence tools to drive data-informed decision-making and measure the impact of strategic initiatives.
Conducted advanced financial modeling and foresight analysis to anticipate market trends, optimize budget allocation, and ensure the division's economic sustainability.
Cultivated relationships with external stakeholders, increasing external partnership engagement by 30% and advancing organizational interests through collaboration.
Led workforce strategy and optimization efforts, developing and maintaining a highly skilled and agile team to support the division’s operational goals.
Leveraged AIOps and Centers of Excellence to proactively address technology challenges, enhance end-user experiences, and drive technological advancements within the division.
Ensured the alignment of ETS’s mission with overall enterprise goals by fostering innovation, enhancing product development processes, and maintaining strategic readiness to support MSKCC's mission.
Led the quarterly business reviews, facilitating sessions and synthesizing insights to form actionable plans that drove organizational growth and development.
Jan. 2020 - Jun. 2023
YAI, Inc.
New York, NY
Senior Chief of Staff, Data Analytics & Head of Tech Strategy
As the principal architect of corporate operations as Senior Chief of Staff, my pivotal responsibilities orbit around the orchestration of strategic paradigms conceived by the Chief Executive Officer. Acting as an intermediary to the YAI's executive suite, I continually appraise and refine pivotal performance benchmarks, Objectives, and Key Results (OKRs). Through synergetic collaborations with diverse stakeholders (at the executive level), I establish aspirational targets, monitor developmental trajectories, and instigate a rigorous rhythm of deliverable execution. Also, I curate and oversee Board Member agendas while offering robust assistance on all matters about the Board.
In reaction to the unprecedented public health crisis posed by the COVID-19 pandemic, I spearheaded the formation of a responsive task force. This team led a synchronized, agency-wide initiative designed to safeguard the welfare of employees and individuals with Intellectual and Developmental Disabilities (I/DD).
Key Achievements:
• Launched an Electronic Health Record (EHR) system replete with innovative features such as advanced Analytics, seamless Interoperability, and Client Engagement capabilities.
• Executed a strategic transition of IT-managed services, a maneuver that culminated in an annual saving of $1 million in operational expenses.
• Successfully integrated a scalable and redundant Voice over IP (VoIP) infrastructure across the agency.
• Developed a robust business continuity and disaster recovery solution ingeniously designed to operate with minimal financial impact.
• Rolled out a comprehensive cybersecurity strategy, including cultivating staff awareness and education.
• Devised an extensive data warehouse, complemented by business intelligence dashboards and a sophisticated analytics platform.
• Orchestrated a comprehensive optimization of processes within the Legal Department, thereby enhancing the efficiency of legal operations and mitigating associated risks.
• Fostered significant improvements in utilizing the Salesforce platform for our Advancement Department. This initiative resulted in superior interface usability, impeccable data integrity, and smoother functional workflows.
Jun. 2016 - Dec. 2019
ACC10 (accio) Consulting & Investment
New York,NY
Head of Operations & Global Business Strategy Consultant
Spearheaded the advancement of investments, product development, partnerships, and internationalization of companies in the tech, finance, and startup sectors in the US market and abroad. Build strategic collaborations with CXO executives, tech industry players, corporate advisory groups, and public stakeholders to maximize reach in business development.
Partnering with Product and Merchant Services to develop global strategies that drive the company’s digital innovation; develop go-to-market plans and implement long-term strategies for success.
Research and proactively identify potential leads and negotiate with senior executives to attract new tech and financial investments and expansions to the US and EU.
Lead client communication and provide geographic expertise aligned to strategic objectives, e.g., M&A, new product development, sales, and value chain extension.
Develop and maintain scenario-based issuing and acquiring models to provide business development partners with agile, data-driven deal support.
Led cross-functional team to execute against selected go-to-market strategy, collaborating across Strategy, Product, Engineering, Marketing, Creative, Customer Operations, and Finance.
Leverage the badge of a trade commission to establish trusted relationships, create strategies for engagement, and assist companies and organizations in accessing investment opportunities in the US and European markets.
Performed quantitative analysis and developed proposals, contract negotiations, marketing, financial planning, MSA, and Closure as a part of a team and as an individual contributor.
As part of the leading team, I've successfully headed the strategy for Amazon’s global expansion of its new logistic Center in Spain, leveraging its investment plans and local acquisitions between the company and the local government.
Jan. 2015 - Nov. 2017
Karcsi Global Consulting LLC.
New York, NY
Associate - Business Intelligence & Data Analytics
Synthesized research and data for tech companies and individual investors for a clear understanding of conducting business in Latin America and unique perspectives on the political, macroeconomic, business, and expansionary trends.
Researched and evaluated potential new market trends, including strategic fit, market definition, sizing, segmentation, supply & demand drivers, and competitive assessments.
Developed strategic plans and led initiatives to effectively leverage the company’s opportunities portfolio for business development and investment in Latin America.
Composed financial planning texts for client presentations on proposed acquisitions, strategic investments, and alliances for the company’s senior management review.
Conducted statistic and econometric modeling for corporate data analysis, business intelligence, and marketing for Fortune 500 clientele.
Supported end-to-end M&A activities, including valuation assessments, management of third-party providers, terms negotiations, and process coordination.
Led a consulting team on clients LatAm's global expansion and optimized a market entry strategy based on cultural adaptations and a plan for M&A with local affiliates.
Jan. 2015 - Jul. 2015
United Nations Global Compact (UNGC)
New York, NY
Marketing Operations & Data Analytics Associate
Managed all aspects of facilitating and planning annual business events on behalf of the executives within the UN Business for Peace division on one of the largest corporate sustainability initiatives.
Drafted proposals for developing and funding large-scale initiatives and securing partnerships with governments, corporations, and key stakeholders across multiple sectors.
Worked with senior staff, supporting all aspects of the research process (analytic planning, synthesizing data, creating insights that drove actionable recommendations.)
Analyzed research results, created visual charts, and wrote meaningful narratives that effectively conveyed the implications of the data.
Formulated a system of marketing communications with government officials, other UN agencies, NGOs, diplomats, companies, and media for various UNGC events.
Sep. 2014 - Jul. 2015
World Trade Center Association
New York, NY
International Business Development Associate
Assessed proposals for all new and future World Trade Center (WTC) establishments while directing new business development opportunities for WTCA Members and overseeing the operations and major activities of all WTCs worldwide.
Identified, analyzed, and monitored issues that affect profitability, growth, and productivity among other global WTCs.
Performed B2B and international marketing support across various industries and global regions.
Developed consistent qualitative and quantitative methods of index statistics, market data, and approaches for campaign evaluation, performance tracking, and overall marketing metrics.
Nov. 2009 - Jul. 2014
Texas Education Agency
McAllen, TX
Education Research, Strategy & Data Analysis
Managed the development and production of statistical and analytical reports to support K-12 education policy for the Texas Education Agency and coordinated the outcomes assessment of the General Education Core.
Collected, analyzed, and interpreted quantitative and qualitative data, which involved the application of appropriate analytical methodologies and instruments to serve the broader higher education market.
Evaluated system-wide programs and provided technical expertise in analyzing and applying essential data to assist the agency in meeting the demands of effective educational instruction and accountability.
Deployed cutting-edge analytical methodologies that directly contributed to a 14% enhancement in instructional effectiveness and strengthened accountability, setting a new benchmark for pedagogical standards.
Executed in-depth reviews of diverse programs, leading to strategic recommendations that reshaped the educational landscape, driving a 20% uplift in teaching quality and establishing robust accountability measures with a 25% increase in adherence rates.
Additional Experience
Chief of Staff – Volunteer ▪ World NGO Day (2024 – present)
· Orchestrating research and collaborations in Web3, Gaming, 3D internet, and AI under a philanthropic culture.
Executive Chief of Staff – Family Office ▪ Liakeas MD. (2023 – present)
· Direct operational initiatives for managing family investments, technology, and philanthropic activities.
Chief of Staff & Operations Consultant ▪ Inperium of NY, Inc. (2023)
· Spearheaded the establishment of the New York subsidiary by developing customized executive guidance.
Advisory Board Member ▪ Chief of Staff Roundtable (2020 to present)
· Provide strategic advisement to organizational leaders, influencing execution and governance.
Adjunct Professor (Co-teach), Global Entrepreneurship ▪ NYU SPS (2019 to present)
· Teach and mentor the next wave of global entrepreneurs.
Executive Assistant Global Studies, EMBA ▪ NYU Stern School of Business (2014 to 2016)
· Optimized global study tour logistics and coordination, contributing to a 45% YoY rise in EMBA enrollments.
International Partnerships Associate ▪ Renmin University of China (2012)
· Engineered cross-border academic alliances, resulting in a 54% growth in international student exchanges.
Intelligence Analyst ▪ National Security Agency (2011 to 2012)
· Analyzed intelligence data, enhancing threat identification, cybersecurity, and mitigation.
“Failure will never overtake me if my determination to succeed is strong enough.”